Privacy Policy
Last Updated: November 30, 2025
Your Privacy Matters
At GrassAura Lakeville Turf Solutions, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or use our services.
Information We Collect
We collect information that you provide directly to us, including:
- Name, email address, phone number, and mailing address
- Property details and service requirements
- Payment and billing information
- Communication preferences and feedback
We also automatically collect certain information when you visit our website, such as your IP address, browser type, device information, and pages visited.
How We Use Your Information
We use the information we collect to:
- Provide quotes and complete your artificial grass installation projects
- Communicate with you about your service requests and appointments
- Process payments and maintain billing records
- Send you updates about our services and special offers (with your consent)
- Improve our website and customer experience
- Comply with legal obligations
Information Sharing
We do not sell, rent, or trade your personal information. We may share your information with:
- Service providers who help us operate our business (payment processors, scheduling tools, etc.)
- Professional advisors such as lawyers and accountants
- Law enforcement or regulatory agencies when required by law
All third parties we work with are required to protect your information and use it only for the purposes we specify.
Cookies and Tracking
Our website uses cookies and similar technologies to enhance your browsing experience. Cookies help us understand how you use our site and remember your preferences. You can control cookies through your browser settings, but disabling them may affect site functionality.
Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request corrections to inaccurate information
- Request deletion of your information (subject to legal requirements)
- Opt out of marketing communications
- Object to certain uses of your information
To exercise these rights, please contact us using the information below.
Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Project records are typically kept for seven years for warranty and legal purposes.
Children's Privacy
Our services are not directed to children under 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to read the privacy policies of any third-party sites you visit.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
- Phone: (952) 900-8624
- Email: hello@lakevilleartificialgrass.com
- Address: 18031 Jay Ct, Lakeville, MN 55044